PresentationsKnowledge management is currently in a rather paradoxical state, enjoying high levels of interest and growing user adoption of KM tools while at the same time being criticised by many experienced practitioners for having failed to live up to their expectations and by many theorists for being philosophically naive and conceptually confused. Where has KM gone wrong and how can we get it back on track? These are issues dicussed in in this recent presentation by Alan Burton-Jones to the Seventh International Conference on Knowledge, Culture & Change in Organizations, held in Singapore SME's, just like large organizations, need to be able to plan investments in human and other intellectual resources and measure the impact on their performance but unlike larger firms cannot afford the time and resources to experiment. How to avoid making costly mistakes ? This presentation to delegates at the Asian Productivity Organization forum in Bangkok outlines a four stage approach: View Presentation (PDF,698kb)
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